The Problem We Solve

If your company services LTC facilities, you know these pain points — they cost real money, real relationships, and real contracts every month

Paper-Based Tracking

Repairs Tracked on Paper & Whiteboards

Work orders scribbled on notepads, pinned to corkboards, or texted between techs. When a facility manager calls asking for status, nobody can find the answer.

Missed Cleanups

Missed Cleanup Dates Kill Contracts

Recurring cleanups are tracked in someone's calendar or memory. One missed visit and the facility manager starts looking for a new vendor. There's no system to flag what's overdue.

No Portal

Facility Managers Can't Submit Requests

They call, email, and leave voicemails. Your team spends hours taking notes, re-entering data, and confirming details. There's no self-service portal for request submission.

Manual Reporting

Facility Reporting Is Manual

End-of-month reports for facility contracts? Someone spends a full day pulling data from spreadsheets, emails, and invoices to prove what was done. Every single month.

No Audit Trail

No Audit Trail for Repairs

Who did the repair? When? What parts were used? Was it signed off? If a facility disputes a charge or an inspector asks questions, you're scrambling for proof.

No Centralized Scheduling

No Centralized Scheduling

Repairs, cleanups, and inspections across multiple facilities — all managed in separate spreadsheets, calendars, and group chats. No single view of what's due, what's overdue, and what's coming up.

Your Problem. Our Feature. One Line Each.

No vague promises. Every real-world headache, matched to a specific thing Fusion LTC Management does today.

Problem

"Our repair requests come in by phone, email, and text — half of them get lost before anyone starts working."

Solution

Facility managers submit requests through a self-service portal. Every request creates a tracked record instantly — nothing gets lost.

Problem

"We missed a recurring cleanup at Maple Lodge — they're threatening to cancel the contract."

Solution

Cleanup schedules are configured per facility with automatic reminders. The system flags overdue visits before the facility manager has to call.

Problem

"The facility manager called asking for a status update — I had to ask three people before I could answer."

Solution

Every repair and cleanup has a live status visible to your team and the facility manager through the portal. No phone tag.

Problem

"End-of-month reporting takes a full day — pulling data from emails, invoices, and spreadsheets."

Solution

Facility reports generate automatically from tracked repairs and cleanups. Filter by facility, date range, or job type — ready in seconds.

Problem

"An inspector asked who did a repair six months ago and what parts were used. We had no records."

Solution

Full audit trail on every job — who, when, what parts, photos, sign-off. Pull a complete history for any facility in one click.

Problem

"We service 12 facilities and each tech keeps their own schedule. Nobody knows the full picture."

Solution

One dashboard shows every repair and cleanup across all facilities. Filter by tech, facility, priority, or date — full visibility for dispatchers and managers.

Problem

"Our new hire has no idea what was done at each facility. The history lives in the old tech's head."

Solution

Every facility has a complete service history — repairs, cleanups, notes, photos. New team members get full context from day one.

Problem

"We use generic work order software that doesn't understand LTC facilities, recurring schedules, or portal access."

Solution

Built specifically for LTC facility service companies. Facility-aware scheduling, portal submissions, contract reporting, and audit trails — all native.

From Request to Report. Every Step Tracked.

Fusion LTC Management handles the full lifecycle — from the moment a facility submits a request to the final contract report

Request Submission

1. Facility Submits a Request

The facility manager logs into the portal and submits a repair or cleanup request. Location, priority, description, and photos — all captured in one form. A tracked record is created instantly.

Scheduling

2. Job Scheduled & Tech Assigned

Your dispatcher reviews incoming requests, assigns a technician, and schedules the visit. Recurring cleanups are pre-scheduled with automatic reminders — no manual calendar management.

Work Completed

3. Work Completed & Documented

The tech completes the repair or cleanup and logs what was done — parts used, time spent, photos taken. The facility manager sees the updated status in their portal automatically.

Facility Report

4. Facility Report Generated

At the end of the month, pull a complete report for any facility — every repair, every cleanup, every cost. Ready for contract reviews, billing, or compliance audits.

Everything You Need to Service LTC Facilities

Purpose-built tools for companies that manage repairs, cleanups, and maintenance across multiple long-term care homes.

Repair Tracking

Repair Tracking

Every repair logged with tech assignment, parts used, time spent, and photos. Full history per facility.

Cleanup Scheduling

Cleanup Scheduling

Configure recurring cleanup frequencies per facility. Automatic reminders and overdue flags ensure nothing is missed.

Portal Forms

Portal Submission Forms

Facility managers submit repair and cleanup requests online. No phone calls, no lost emails. Every submission is tracked.

Facility Reporting

Facility Reporting

Generate per-facility reports with all repairs, cleanups, and costs. Ready for contract reviews and compliance audits.

Audit Trail

Complete Audit Trail

Who did the work, when, what was used, and who signed off. Every action logged and timestamped for full accountability.

Multi-Facility

Multi-Facility Dashboard

See every facility, every open job, and every upcoming cleanup in one view. Filter by tech, priority, or location.

Status Notifications

Automatic Status Updates

Facility managers see real-time status in the portal. Email notifications fire when jobs are scheduled, completed, or require attention.

Mobile Friendly

Mobile-Friendly Portal

Facility managers submit requests from any device. Techs update job status from the field. No app to install — just a browser.

100%
Of Requests Tracked & Logged
0
Missed Recurring Cleanups
1-Click
Facility Contract Reports
$0
Per Portal User — Free Access

Built for Companies That Service LTC Facilities

If you manage repairs, cleanups, or maintenance across long-term care homes, this replaces the spreadsheets, whiteboards, and phone calls.

Facility Maintenance Companies

Service multiple LTC homes with repair crews and cleanup teams? Manage every job, every facility, and every contract from one centralized platform.

Healthcare Equipment Repair Shops

Repair wheelchairs, beds, lifts, and medical equipment at LTC facilities? Track every repair, log parts used, and generate proof-of-service reports for billing.

Commercial Cleaning Companies

Run recurring cleanup schedules across multiple care homes? Never miss a visit again. Automated scheduling with reminders and overdue alerts keeps contracts safe.

Facility Management Firms

Oversee building operations for LTC chains? Get a dashboard view of every open repair, upcoming cleanup, and completed job across your entire portfolio.

Multi-Location Care Home Operators

Operate several LTC homes and coordinate external service vendors? Give each facility manager portal access to submit requests and track progress independently.

Specialized Trade Contractors

Plumbing, electrical, HVAC — if you service LTC facilities on contract, track every call-out, every repair, and every recurring maintenance visit with a full audit trail.

Ready to Stop Losing Repairs and Missing Cleanups?

See every facility, every repair, every cleanup schedule — in one place. Book a free demo and we'll walk through a full facility workflow in under 20 minutes.